#Chatbar: Turn Your Chat Entry into a Fixed Bottom CTA

2026-05-14

Chatbar is a new chat entry style for merchants who want a more visible chat entry point and a stronger storefront CTA.

#What It Does

• Replaces the small floating bubble with a centered CTA bar fixed to the bottom of the page
• Opens a larger, more immersive chat interface suited for longer shopping or support conversations
• Automatically hides lower-priority entry points to keep the experience focused
• Keeps high-value contact options such as email, WhatsApp, and enabled feature widgets available

#Why It Matters

• Makes the chat entry much easier to notice
• Turns chat into a clearer conversion-focused action
• Creates a more intentional storefront communication experience

#How to Enable It

• Go to Setup > Widget Settings > Appearance > Chat Interaction Mode
• Enable Chatbar mode
• Customize the Chatbar text to match your storefront CTA