Smarter Visibility Controls and Live Support Management

2026-05-02

This update focuses on helping you see what customers actually see and making common setup tasks faster to manage.

What's New

  • Live Support is now managed as a standalone module instead of being buried inside other settings
  • You can control whether the human support entry appears on specific weekdays
  • You can define custom working hours for special holidays
  • Enabled entries across Homepage, Chat Quick Buttons, and Floating Widget now support in-place preview
  • You can hide entries directly from those previews without opening each original settings page

Why It Matters

  • Makes storefront visibility easier to review
  • Speeds up cleanup of unused entry points
  • Gives you more precise control over human support availability
  • Reduces missed settings and repetitive work

Areas to Review

  • Setup
  • Quick Buttons
  • Floating Widget
  • Live Support