Smarter Visibility Controls and Live Support Management
2026-05-02
This update focuses on helping you see what customers actually see and making common setup tasks faster to manage.
What's New
- Live Support is now managed as a standalone module instead of being buried inside other settings
- You can control whether the human support entry appears on specific weekdays
- You can define custom working hours for special holidays
- Enabled entries across Homepage, Chat Quick Buttons, and Floating Widget now support in-place preview
- You can hide entries directly from those previews without opening each original settings page
Why It Matters
- Makes storefront visibility easier to review
- Speeds up cleanup of unused entry points
- Gives you more precise control over human support availability
- Reduces missed settings and repetitive work
Areas to Review
- Setup
- Quick Buttons
- Floating Widget
- Live Support

