#Custom Chat Font Size: The Perfect Reading Experience for Every Customer

2026-01-16

We heard your feedback! You can now customize the font size of chat messages to ensure the best reading experience for customers across all devices.

#What You Can Customize

• Desktop Font Size: Set the perfect text size for desktop visitors
• Mobile Font Size: Configure a separately optimized font size for mobile screens
• Flexible Units: Support for both em and px units to match your design preferences

#Why This Matters

• Accessibility: Larger fonts help customers with visual impairments read messages comfortably
• Brand Consistency: Match your chat font size with your store's typography for a unified look
• Better Engagement: Readable text reduces friction and keeps customers engaged longer
• Mobile Optimization: Separate mobile settings ensure great readability on smaller screens

The default value is 1.2em. Configure these settings in Widget Settings → Chat Bubble Settings.