#Enhanced Conversation Management and Widget Homepage

2025-11-30

New features to elevate your brand presence and streamline conversation management, helping you focus on what matters most.

#New Features

• Widget Homepage: A dedicated landing page for your chat widget that strengthens brand identity and improves customers' first impressions
• Conversation Notes: Add internal memos to conversations for better team collaboration and context retention
• Archive and Close: Keep your inbox organized by archiving resolved conversations or closing active sessions when needed
• Session Control: Force-close widget sessions from the admin panel for complete conversation lifecycle management