#Restock Notifications: Keep Demand Warm When Products Are Sold Out

2026-03-21

Restock Notifications helps you capture customer demand when products are out of stock and gives you a way to follow up when inventory returns.

#What It Does

• Lets shoppers submit their email for restock alerts when they encounter out-of-stock variants through the Product Search Widget or product recommendation cards
• Automatically saves every request for later review
• Stores details such as product, variant, email, and submission time
• Supports filtering by product, variant, and date range

#Why It Matters

• Keeps customer interest alive during out-of-stock moments
• Helps you understand which products and variants have the strongest demand
• Gives you a more targeted way to follow up once inventory is back
• Reduces potential revenue loss caused by temporary stockouts

#How to Enable It

• Enable the Product Search Widget under Widget Settings > Feature Widgets
• Or enable product recommendation cards under Advanced Settings > Product Recommendation
• You can also add the HeiChat Restock Alert block to product pages in the Shopify Theme Editor

Once enabled, shoppers will see the restock notification option on out-of-stock variants.