Ticket

The Ticket section covers follow-up work that needs a clearer workflow than live chat alone.

  1. Support Tickets
  2. Restock Notifications

What each page is for

  • Support Tickets is for customer issues that need human ownership and resolution.
  • Restock Notifications tracks back-in-stock demand and the follow-up that comes with it.

Keeping these workflows separate makes support handling and inventory-driven follow-up easier to manage.