#Fine-Grained Control: Widget Visibility with Allow and Block Lists!

2025-10-25

Take complete control of your customer interaction strategy! We've introduced powerful widget visibility features that let you decide exactly where HeiChat widgets appear across your store.

#What You Can Do

• Allow List Mode: Show widgets only on specific pages. Perfect for focusing chat on product pages, contact forms, or help sections.
• Block List Mode: Hide widgets on pages where you want a distraction-free experience, like checkout flows or legal policy pages.

#Key Benefits

• Tailored Customer Journey: Engage visitors at the moments that matter most
• Reduced Distractions: Keep your checkout and other critical funnels clean
• Advanced Matching: Use wildcards (* and **) for flexible yet powerful URL targeting
• Plan Requirement: Available for Pro Plus subscribers and above

Ready to customize? These new settings are waiting for you in Advanced Settings!