Introduction to HeiChat#

HeiChat-ChatGPT Sales Chatbot is a sales chatbot designed specifically for Shopify independent stores, based on ChatGPT (GPT-4、GPT-5) AI models. It was launched on April 26, 2023, and is compatible with Shopify's latest themes and checkout systems.

Main Features#

HeiChat's main features include:

• Powerful pre-sales chatbot
  • Answer customer inquiries
  • Encourage direct orders
  • Help track orders (correctly answering "where is my order")
  • Provide 24/7 online support

Usage Statistics#

• Installed by over 2400 merchants
• Excellent rating with an average score of 4.9 (based on 67 reviews)

Technical Features#

• Support for 90+ languages without configuration
• Direct replacement for human customer service
  • Answer questions about discounts
  • Explain store policies
  • Clarify shipping policies and more
• Can be specifically trained for Shopify independent stores through:
  • Knowledge base customization
  • Response correction system